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This summer of 2016, a popular ecommerce newsletter that we like published an article that eBay was blocking snipe bids. Users everywhere asked, "Is eBay blocking all sniping services or just (our competitor)?"
Four months later, we still get emails asking about this, so we thought we'd author a short post explaining what really happened, and why we were not affected.
A few years ago, there was a similar uproar when eBay started adding Captcha to random logins. But it was not really random. It was happening for weak passwords used at an IP address other than your own computer.
And the most recent change this summer appears to have been that they were now adding Captcha after a few failed login attempts. (The only thing that can get past a Captcha box is a human being.)
So back to the question, why was the competitor affected and not us? The reason is because any sniping service not looking for that situation will become blocked from eBay, on a per-customer basis. Then, finally, after enough of those blocks, a permanent ban occurs.
We think that's what happened with the competitor. A refactoring of their legacy software code may have been required, and we happen to know that they had purchased their software on eBay years ago from a third party. So they may have had a learning curve. And the problem went on long enough, perhaps a couple days or more, and eBay blocked the competitor entirely.
We don't envy that situation, as for emergencies, snipe services are generally on their own. Maintaining a sniping service is a lot like sleeping under the Sword of Damocles. We have to be on the alert at all times!
The short version: we doubt that eBay is going to crack down on snipers any time soon. If they did, they would lose many power buyers across 20+ countries.
We hope this article helped you gain an understanding of why we have to ask you to verify your credentials periodically. Good luck sniping!
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