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Accound Balance disappearing?

Posted: Oct 29 2009 12:14 AM

Hi,





I added $20.00 in to my account in May 2008, and since then I have only sniped a few times, all on auctions of less than $50. However, when I logged in earlier today, I was surprised to see that my balance was down to only $2.50. I don't believe I have sniped and won enough times in the last year and a half to drop my balance by $17.50.





Can you find out why my balance seems to have gone down so fast? If I did spend it on snipes and fees, can you provide me with an account activity statement for the past two years, showing what the funds have been spent on?





Thank you for your attention.


Posted Oct 29 2009 12:14 am by Gu***st

Steve,





I will do an audit on your account and let you know what I find.

Kind regards,





John D.


BidSlammer Customer Care
 


Posted Oct 29 2009 11:58 am by Gu***st

Steve,





I fixed this. I am really sorry I don't know what happened here. Your balance should have been $22.50 and that is what it reads now.

Cheers,





Jay


BidSlammer Customer Care
 


Posted Oct 30 2009 01:48 pm by Gu***st

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