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missed snipe

Posted: Nov 12 2009 02:41 PM

Hi - I placed a bid for $30 for item #370288202946, two hours before it ended. The item went for the beginning bid of $19. I didn't even get a notice form ebay that I didn't win, which shows me that you never even placed my bid. How did that happen? How much do you charge for missed bids? Thanks for any info you can give me. Claudia


Posted Nov 12 2009 02:41 pm by Gu***st

Claudia,





We did a recent database update. There was a momentary pause in snipe placement during that time. Unfortunately, your snipe hit just as the switch was being made.





We do not charge for missed snipes any more. You only incur charges if you win the item. If you send me your shirt size and mailing address we will send you a free T-shirt for your trouble.

Kind regards,





John D.


BidSlammer Customer Care
 


Posted Nov 12 2009 10:07 pm by Gu***st

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