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Posted: Nov 21 2009 05:13 AM

I have not received any response to my question from a week ago. I have emailed twice about money disappearing from my account. why are you not looking into it and getting back to me?





Betty


Posted Nov 21 2009 05:13 am by Gu***st

Hello,





I searched our ticket system and have not found any other tickets under your name or user id.





I checked on your account and don't see any problems. If you have incurred recent charges that you did not expect, please read the following announcement in the forums:





http://forum.bidslammer.com/index.php?showtopic=163

Kind regards,





John D.


BidSlammer Customer Care
 


Posted Nov 21 2009 08:47 am by Gu***st

I had a screen open at 336am 11/15/09 and it shows I have $20.75 in my account. I kept a copy of it. At the same time I opened another screen that showed I only had $16.75. I had 2 screens open because I was having an issue with my password. I did not have any bids in that day. Why did $4 disappear in a matter of minutes? Just because you cannot find a ticket does not mean that I was not promised a refund back when you changed things over. I at least want my $4 back that was stolen from my account in front of my very eyes!





Betty


Posted Nov 21 2009 06:10 pm by Gu***st

This was my previous email mailed on 11/18/09 at 928pm


letter to bid sniper Print From: [edited] Hide Add to: To Do, Calendar To: Rivkabunny@aol.comDate:Wed, Nov 18, 2009 9:28 pm


I have written about money disappearing off my account & have not received an answer. Four dollars just dropped off a few days ago. I had 2 windows open one said I had $20.75 and the other said I had $16.75. The time and date was Sun, Nov 15, 2009 3:36 am I would like an answer about why this happened.





Also back when you changed from money to snipe numbers I questioned my amount and was told I would get 30 snipes added to my account. This did not happen either. Can you check into these issues for me?





Betty Baum


Posted Nov 21 2009 06:12 pm by Gu***st

Betty,





Please read this post and it will explain where your $4 went.





http://forum.bidslammer.com/index.php?showtopic=163





You said you wrote to "Bid sniper" but that is a different company. We don't use email for correspondence. We have a policy to reply in 12 hours or less if you write to us in this ticket system.





Anyway... here is your history you can let me know if there are any problems at all and we will surely provide credit. Notice that we did not charge you in that period from Nov '08 - March '09 for any snipes.








| 400083057020 | 2009-11-09 18:05:52 | 11.05 | 0.50 |


| 120484734561 | 2009-10-31 19:25:23 | 10.50 | 0.50 |


| 260498224065 | 2009-10-31 09:24:33 | 5.50 | 0.50 |


| 270476658383 | 2009-10-30 18:32:05 | 13.38 | 0.50 |


| 170399828942 | 2009-10-30 11:25:36 | 14.99 | 0.50 |


| 360200817026 | 2009-10-29 17:10:04 | 5.51 | 0.50 |


| 250518562352 | 2009-10-29 16:25:15 | 13.50 | 0.50 |


| 230392678163 | 2009-10-29 16:24:21 | 16.96 | 0.50 |


| 320432799851 | 2009-10-13 16:16:08 | 1.75 | 0.50 |


| 320432799703 | 2009-10-13 16:15:29 | 1.47 | 0.50 |


| 320432798523 | 2009-10-13 16:09:22 | 0.99 | 0.50 |


| 320432797756 | 2009-10-13 16:05:07 | 0.99 | 0.50 |


| 320431125007 | 2009-10-09 15:00:42 | 15.50 | 0.50 |


| 140347061350 | 2009-09-22 10:11:57 | 6.50 | 0.50 |


| 140347038235 | 2009-09-22 08:06:18 | 4.35 | 0.50 |


| 280398812923 | 2009-09-21 17:00:28 | 6.66 | 0.50 |


| 320421304042 | 2009-09-13 14:39:52 | 10.50 | 0.50 |


| 200382726067 | 2009-09-11 18:18:28 | 0.99 | 0.50 |


| 200382008836 | 2009-09-11 17:10:33 | 0.99 | 0.50 |


| 200382705102 | 2009-09-11 16:58:15 | 0.99 | 0.50 |


| 200382001589 | 2009-09-11 16:34:35 | 0.99 | 0.50 |


| 200381972487 | 2009-09-11 14:24:11 | 1.50 | 0.50 |


| 200381181025 | 2009-09-11 09:43:14 | 3.29 | 0.50 |


| 310164984264 | 2009-09-04 14:16:28 | 9.99 | 0.50 |


| 310163874064 | 2009-08-30 11:02:26 | 9.99 | 0.50 |


| 270443776308 | 2009-08-23 18:06:09 | 7.50 | 0.50 |


| 310162345128 | 2009-08-23 10:05:03 | 25.01 | 0.50 |


| 320412875771 | 2009-08-23 08:08:44 | 9.99 | 0.50 |


| 320412692552 | 2009-08-22 16:37:49 | 9.99 | 0.50 |


| 310160512783 | 2009-08-14 16:21:30 | 9.99 | 0.50 |


| 230359430092 | 2009-07-27 17:47:48 | 5.12 | 0.50 |


| 260449908518 | 2009-07-26 17:43:19 | 0.99 | 0.50 |


| 280374152941 | 2009-07-26 05:22:14 | 3.24 | 0.50 |


| 170358487245 | 2009-07-21 13:26:42 | 2.99 | 0.50 |


| 170359098126 | 2009-07-20 18:11:56 | 3.25 | 0.50 |


| 350226520318 | 2009-07-17 18:42:04 | 6.59 | 0.50 |


| 170353095931 | 2009-07-10 14:24:16 | 2.75 | 0.25 |


| 170352400359 | 2009-07-07 09:01:24 | 1.04 | 0.25 |


| 170352925595 | 2009-07-06 08:51:25 | 0.99 | 0.25 |


| 170351642975 | 2009-07-05 15:39:51 | 4.25 | 0.25 |


| 270418742109 | 2009-07-03 18:32:33 | 16.00 | 0.25 |


| 350218180424 | 2009-07-02 14:12:01 | 4.99 | 0.25 |


| 310142240254 | 2009-05-19 10:11:18 | 3.25 | 0.50 |


| 320319103738 | 2008-11-25 11:50:38 | 12.50 | 0.10 |


| 200276517545 | 2008-11-23 17:20:00 | 108.50 | 0.10 |


| 330286902662 | 2008-11-22 14:00:29 | 32.00 | 0.10 |


Posted Nov 21 2009 08:57 pm by Gu***st

I researched all the numbers with my paypal and ebay accounts and here is what I came up with. 40083057020 is not a good number. 200382726067 thru and including 200381181025 I have no record of and ebay says are not good numbers. Numbers 170358487245 and 170359098126 are just as above. Numbers 320319103738 thru and including 330286902662 same as above.





I do not have payment through paypal for any of the above and no record of ebay purchases for these 12 numbers. Perhaps you can tell me what I supposedly bought and from whom?





Also perhaps you can research the email I received:





You have a new personal message ( BidSlammer Forum ) Print From: BidSlammer Forum <[edited]> Hide Add to: To Do, Calendar To: rivkabunny@AOL.COMDate:Sun, Jul 19, 2009 8:20 am


bettybombs,





JaySlammer has sent you a new personal message titled "balance".





You can read this personal message by following the link below:





http://forum.bidslammer.com/index.php?act=Msg&CODE=03&VID=in&MSID=41








Regards,





The BidSlammer Forum team.





Where I was promised a $30 rebate? This ticket is no longer open but I am guessing that you have a way to look it up.





Also can you explain the differences of the last column of numbers on your last message?





Betty


Posted Nov 21 2009 11:58 pm by Gu***st

Betty,





Yes I did add money, as promised, back on July 20th.





eBay only keeps numbers for 90 days.





You can review your snipe history in your ARCHIVE tab. If you are mis-billed let us know within 90 days.





You used to pay us $60-$100 per year to use the service but no deposits yet this year.





Thank you for taking the time to write in, if you have any other questions, please be sure to let us know.





Cheers,





Jay


BidSlammer Customer Care


 


Posted Nov 22 2009 02:21 am by Gu***st

how do I find the archive tab? I looked for it but cannot find it.





I looked for these numbers on my paypal pages as that is the only way to pay on ebay any more and I cannot find them.





I never saw the deposit back in July. Believe me I watched for it. Will it show on the Archive page that I cannot find?





Betty


Posted Nov 22 2009 06:46 am by Gu***st

Betty,





Yes I did add money, as promised, back on July 20th.





You can review your snipe history in your ARCHIVE tab.


Posted Nov 22 2009 08:13 am by Gu***st

again I will ask How do I find the archive tab????????? I have looked and looked and cannot find it.





Also, if I did not pay for the items in paypal (the only way to pay on ebay) then I did not buy them. You should have a record of what they were if you are charging me. What were the items on 200382726067 thru and including 200381181025 I have no record of and ebay says are not good numbers. Numbers 170358487245 and 170359098126 are just as above. Numbers 320319103738 thru and including 330286902662 same as above.





Please send me a copy of where you sent me the money because I watched for it and never got it. Maybe you sent it to another person?





Betty


Posted Nov 22 2009 09:03 pm by Gu***st

Betty,





Yes I did add money, as promised, back on July 20th. There is no "copy." You will have to take me at my word.





You can review your snipe history in your ARCHIVE tab on the left side.





I gave you a full charge history above. This is all the information we have. See our privacy policy for details.





If you have any other questions regarding another matter, please let us know.

Thank you for taking the time to write in, if you have any other questions, please be sure to let us know.





Cheers,





Jay


BidSlammer Customer Care
 


Posted Nov 23 2009 09:53 am by Gu***st

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