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lost bid marked as a win on Bidslammer

Posted: Dec 04 2009 04:33 PM

Am I being charged for losing bids??- they are marked as wins on my Bidslammer page. This is the second time in a few days I have had this occur.


Posted Dec 04 2009 04:33 pm by Gu***st

Hello,





You should not be charged for losing bids, and with the exception of the 2 items you mentioned, you have not been charged. As a precaution I checked your account back to the beginning of the year and did not find any other incorrect charges.





I credited your account for item #150392498470. There seems to be a bug in billing where you exactly meet the bid increment but do not win. I apologize for the trouble and will research it further.

Kind regards,





John D.


BidSlammer Customer Care
 


Posted Dec 04 2009 05:45 pm by Gu***st

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