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why is my balance 0

Posted: Dec 05 2009 05:33 AM

Why is my balance 0 when I never got to use my snipes the balance should not have changed if I didnt use it right Please help thanks


Posted Dec 05 2009 05:33 am by Gu***st

Hi,





I credited your account with some courtesy bucks. What I did was, first I checked your account for any illegal activity and all is ok there...





What happened was the FREE portion expired after 2 years, those were the terms at the time. However we don't do this any more, and we don't charge dimes for misses, and we tripled the service offering, so everyone is much happier.

Thank you for taking the time to write in, if you have any other questions, please be sure to let us know.





Cheers,





Jay


BidSlammer Customer Care
 


Posted Dec 05 2009 09:04 am by Gu***st

Well thanks for your help but I'm pretty sure my balance was 20 but I could be wrong how can I check my history of credit thanks


Posted Dec 05 2009 09:21 am by Gu***st

Steven,





No problem I added more. You're right. In your case, it's different. You paid and then stopped using it for four years! So I can make an exception.


Posted Dec 05 2009 09:24 am by Gu***st

Thanks for your help so will this expire if I don't use the 20 dollers or will it stay until I use it


Posted Dec 05 2009 09:33 am by Gu***st

It will not expire.


Posted Dec 05 2009 09:34 am by Gu***st

Thank you


Posted Dec 05 2009 09:51 am by Gu***st

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