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Charged for a "win" even though I lost

Posted: Dec 11 2009 05:08 AM

Still getting charged for some lost bids!

Gillian Anderson Actress Signed Photo The X-Files

ebay item #220521350818

Was outbid but still charged for a snipe.

This is becoming quite frustrating. Because you provide no accounting of snipes it is challenging to keep track of refunds properly being credited.

Why does this problem continue??

Please credit me for this snipe.


Posted Dec 11 2009 05:08 am by Gu***st


Full accounting is in your Archive tab. You don't have to write in each time, if you don't want. Just wait until we correct it ourselves or post a message.

Snipe services do not use the API, and you are the winner at the time of the snipe in those cases. Limited information is available in some cases.

Thank you for taking the time to write in, if you have any other questions, please be sure to let us know.



BidSlammer Customer Care


Posted Dec 11 2009 05:59 am by Gu***st

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