BidSlammer Forum My BidSlammer Dashboard >>

BidSlammer Forums >> Help & Troubleshooting


Charged for a "win" even though I lost

Posted: Dec 11 2009 05:08 AM

Still getting charged for some lost bids!





Gillian Anderson Actress Signed Photo The X-Files


ebay item #220521350818





Was outbid but still charged for a snipe.





This is becoming quite frustrating. Because you provide no accounting of snipes it is challenging to keep track of refunds properly being credited.





Why does this problem continue??





Please credit me for this snipe.





Greg


Posted Dec 11 2009 05:08 am by Gu***st

Greg,





Full accounting is in your Archive tab. You don't have to write in each time, if you don't want. Just wait until we correct it ourselves or post a message.





Snipe services do not use the API, and you are the winner at the time of the snipe in those cases. Limited information is available in some cases.





Thank you for taking the time to write in, if you have any other questions, please be sure to let us know.





Cheers,





Jay


BidSlammer Customer Care


 


Posted Dec 11 2009 05:59 am by Gu***st

Reply to this discussion


Sorry, only BidSlammer customers are allowed to post in the forum.   Join now

 



Join Now! Start winning items today.

© BidSlammer 2001-2020. All Rights Reserved.

Home | Help | FAQ | Screenshots | Blog | Contact Us
Collectors | BidSlammer API | Terms | Privacy | Site Map