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item number:220535717735

Posted: Jan 09 2010 04:25 PM

Hi there


I put in a bidslammer for £91.07. Ebay didn't recognise it and someone else won it for £90. I really wanted this item - your website thinks I have won it and has charged me for it, but clearly I haven't - go on to ebay and check!


Sadly yours


Posted Jan 09 2010 04:25 pm by Gu***st

Hi,





I credited you. This is a bug when you were winning at the time of your snipe, and then someone bid higher.

Thank you for taking the time to write in, if you have any other questions, please be sure to let us know.





Cheers,





Jay


BidSlammer Customer Care
 


Posted Jan 09 2010 06:01 pm by Gu***st

Hi Jay.


Sorry I am confused. No one bid higher than me, my bid for 91.07 was clearly higher than the 90.00 that 'won' the auction. What happened?


Posted Jan 10 2010 05:36 am by Gu***st

Sandy,





Your bid was higher, but did not meet the minimum bid increment. You would have had to bid at least 92.00 for your bid to be accepted.

Kind regards,





John D.


BidSlammer Customer Care
 


Posted Jan 10 2010 11:00 am by Gu***st

Ok fair enough ;(


Posted Jan 10 2010 04:54 pm by Gu***st

Sorry Sandy, maybe you'll get the next one :). Let us know if you have further questions.

Kind regards,





John D.


BidSlammer Customer Care
 


Posted Jan 10 2010 06:32 pm by Gu***st

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