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Why do I have a $5.09 negative balance?

Posted: Jan 10 2010 07:35 PM

Why do I have a $5.09 negative balance? I sniped three times on a FREE 3 SNIPES FRIDAY promotion. I thought it was three FREE snipes.


Posted Jan 10 2010 07:35 pm by Gu***st

Hello,





You are correct, you should not have been charged. I removed the negative balance from your account. Let me know if you have further questions.

Kind regards,





John D.


BidSlammer Customer Care
 


Posted Jan 11 2010 10:10 am by Gu***st

Thank you, John. And thanks for letting me know why, because I was struggling to figure out the reason in your FAQ's and other parts of your website, but I couldn't find the answer. So the best answer, as it turns out, is "Oops, OK, we fixed it."


Posted Jan 11 2010 02:48 pm by Gu***st

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