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Where's my balance??

Posted: Jan 20 2010 11:22 PM

Its been a long time since I used this service... but I KNOW I had a few bucks left. Where's my balance????


Posted Jan 20 2010 11:22 pm by Gu***st

Hello,





If you haven't been to the service in a while we had posted several announcements and sent some e-mail about bidslammer 2.0 and the pricing changes.





1) We don't charge for misses anymore.





2) We don't expire free portions of dollars. The old methods caused a lot of confusion as the free portions were mixed with real money.





3) We had expirations of free bucks in the user agreement - but we as a courtesy we grandfathered in Nov 2007 and later.





What you see in your balance is true US dollars and it doesn't expire, ever, and neither will any other free dollars (since we don't do double bucks anymore). The new model is based on getting less money up front and giving away more service like the free search tool.





Your last purchase was in June of 2003 for $20.00. The amount of free bucks expired from your account was $1.84, and that happened on 1/19/2008. No portion of the dollar amount you paid was expired, only free bucks earned more than two years old.





Let us know if you have further questions.

Kind regards,





John D.


BidSlammer Customer Care
 


Posted Jan 21 2010 10:10 am by Gu***st

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