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I am trying to add funds using paypal and I get a message that you won't accept. I have had your service for many years and want to know the problem. Boyd
Posted Feb 13 2010 03:47 pm
by Gu***st
Hello,
I reviewed your account and first of all, I do not see any fraudulent activity, that is the first thing we check.
But there is a permanent hold on the account based on a request. This would only be done if you requested such. I don't know the exact circumstances as that was in a different ticket system, unfortunately. It is just a precaution to protect you. It is certainly nothing intended to be disrespectful. We take customer feedback very seriously. It is part of our terms of service:
Please understand that feedback is the #1 driving force behind our service. We run a clean and tight ship, or at least we try to. We want all relationships to last forever and I am sorry that we were unable to service your needs. If there was anything we could have done to improve our service please let us know. We do appreciate your business.