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Add funds

Posted: Feb 13 2010 03:47 PM

I am trying to add funds using paypal and I get a message that you won't accept. I have had your service for many years and want to know the problem. Boyd


Posted Feb 13 2010 03:47 pm by Gu***st

Hello,





I reviewed your account and first of all, I do not see any fraudulent activity, that is the first thing we check.





But there is a permanent hold on the account based on a request. This would only be done if you requested such. I don't know the exact circumstances as that was in a different ticket system, unfortunately. It is just a precaution to protect you. It is certainly nothing intended to be disrespectful. We take customer feedback very seriously. It is part of our terms of service:





http://www.bidslammer.com/agreement.php





Please understand that feedback is the #1 driving force behind our service. We run a clean and tight ship, or at least we try to. We want all relationships to last forever and I am sorry that we were unable to service your needs. If there was anything we could have done to improve our service please let us know. We do appreciate your business.

Kind regards,





John D.


BidSlammer Customer Care
 


Posted Feb 13 2010 06:32 pm by Gu***st

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