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Since I have had membership with this site (I'd say 5 years plus) I have never got my moneys worth of snipes...at first it was only a dollar or 2 out, but now out of my last $20USD I've spent here...I've only managed maybe 1 successful snipe, yet I still don't have enough for another.
Explain...explain why your pricing is not as you say. Please. Do you enjoy taking my money? Do I need to get my lawyer involved??
(P.s. this is the first time the site has allowed me access to make one of these letters. Why do you make contact impossible? Kinda coincidental given that you've blocked me from the forum at the same time)
Regards,
Andreas
Posted Feb 16 2010 07:35 am
by Gu***st
Andreas,
If you were blocked from the forums, it was likely due to your language. We treat our customers with respect and expect the same in return.
Contact is not impossible. There has been a ticket system for years. Our help page, which is linked on every page on our site, has a link to the ticket system and forum.
Our pricing is as we advertise. If you have a specific problem you would like me to investigate, just ask. I would be happy to help.
Kind regards,
John D.
BidSlammer Customer Care
Posted Feb 16 2010 09:47 am
by Gu***st
I hate to repeat myself...but...
"Since I have had membership with this site (I'd say 5 years plus) I have never got my moneys worth of snipes...at first it was only a dollar or 2 out, but now out of my last $20USD I've spent here...I've only managed maybe 1 successful snipe, yet I still don't have enough for another."
This is my specific problem. I'd like more than 1 snipe for my $20 please
Posted Feb 16 2010 03:45 pm
by Gu***st
Andreas,
We have responded already 3 times on this issue. As I wrote to you previously over e-mail, you bought 15 snipes with your $20, here is a list of them since that purchase date.