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I'm still being charged for item I lost

Posted: Mar 16 2010 12:32 PM

I have already sent a ticket in two days ago complaining about my bid going in an hour early (due to day light saving in the US, well it hasn't happened in Europe yet) I am still showing as having won the item, and being charged, yet I was outbid. It's only 50 cents I think, but it's the principle. Regards Gary


Posted Mar 16 2010 12:32 pm by Gu***st

Hello,





I credited you.





There was some kind of change regarding UK auctions, it seems. Our software doesn't use eBay's API and so we have to rewrite parts of the software when eBay makes changes. It should be resolved very soon.

Thank you for taking the time to write in, if you have any other questions, please be sure to let us know.





Cheers,





Jay


BidSlammer Customer Care
 


Posted Mar 16 2010 03:24 pm by Gu***st

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