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Charged me for a snipe win, but I lost

Posted: Mar 16 2010 04:00 PM

You have this snipe listed as a ''win'' and you charged me for it, when in fact I lost the auction to another bidder.





Please correct the snipe status, and refund the charge for a winning snipe that I did not win.





Thank you.





Gregg Trimboli


Posted Mar 16 2010 04:00 pm by Gu***st

Hello,





I credited you.





There was some kind of change regarding UK auctions, it seems. Our software doesn't use eBay's API and so we have to rewrite parts of the software when eBay makes changes. It should be resolved very soon.

Thank you for taking the time to write in, if you have any other questions, please be sure to let us know.





Cheers,





Jay


BidSlammer Customer Care
 


Posted Mar 16 2010 04:58 pm by Gu***st

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