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BidSlammer info incorrect

Posted: Mar 21 2010 12:00 AM

I won this item, but BidSlammer says I did not because I didn't meet the minimum bid increment. I think this bug is related to the "bug" on the SlamIt pop-up window on the menu bar. If the opening bid is $10.00 and there have been no bids, the SlamIt pop-up shows a minimum of $10.25 (or whatever the next increment is) instead of the true minimum bid - which in the example above would be $10.


Posted Mar 21 2010 12:00 am by Gu***st

Hello,





This is very unusual. I checked our log files and eBay returned a minimum bid increment error. The following is eBay's response when the snipe was placed:








" The following must be corrected before continuing:





To enter a higher maximum bid, please enter more than US $22.52.


Item you're bidding on:


RING & PANEL SMOKEY GRAY TOOTHPICK HOLDER


Current bid:


US $9.99


Your maximum bid:


US $22.52





Increase your maximum bid:


US $| | | (Enter more than| US $22.52)"





The system got confused because there are actually 2 different messages, one that says you didn't meet the increment, and another that accepted the bid. I have never seen a message like that before. That was definitely an eBay glitch. I will check on the toolbar increment problem you reported.

Kind regards,





John D.


BidSlammer Customer Care
 


Posted Mar 21 2010 10:25 am by Gu***st

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