BidSlammer Forum My BidSlammer Dashboard >>

BidSlammer Forums >> Help & Troubleshooting

Charge for Item I did not win!

Posted: Mar 27 2010 06:43 AM

Regarding eBay Item #250599854042 (Shimano Solstace 4000 RH from seller "msusmaras86"). I did not win this item, yet your system shows me as the winning bid, and you reduced my balance from $14.25 to $13.75 as the result of that error. The winning bid was $26.01 (buyer id “i***u”) while my bid was $27.24 but was not submitted or the submission failed.

I think that this problem may be related to the fact that on Friday, March 26th, your website was not available and was re-directing me to another website. I had taken a precautionary move of changing my eBay password on eBay in case your site had been compromised. I was unable to reach your site all day Friday.

Please research and restore the $.50 charge. Let me know what you find.



Posted Mar 27 2010 06:43 am by Gu***st


Thank you for bringing it to our attention. I credited your account for that snipe. Let me know if you have further questions.

Kind regards,

John D.

BidSlammer Customer Care

Posted Mar 27 2010 09:26 am by Gu***st

Reply to this discussion

Sorry, only BidSlammer customers are allowed to post in the forum.   Join now


Join Now! Start winning items today.

© BidSlammer 2001-2022. All Rights Reserved.

Home | Help | FAQ | Screenshots | Blog | Community | Contact Us
Collectors | BidSlammer API | Pricing | Terms | Privacy | Site Map