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adding funds

Posted: Mar 31 2010 08:47 PM

i try to add funds from a credit card (I do not have Paypal)


I select the change card option and chnage the credit card details to suit my current card.


I select the confirmation option and get an correct order summary.





When I click on the process order button I get an error message. The message is an explorer message that says the page can't be found because of DNS issues/security setting issues. I have checked the security side and my settings are as suggested in the message.





Any help appreciated as I need my BidSlammer!


Posted Mar 31 2010 08:47 pm by Gu***st

Hi,





Let me run through this and I will see what I can find out. I think I know the problem, I will write soon with a solution.


Posted Mar 31 2010 09:29 pm by Gu***st

While we sort things out, how about giving me some snipe credit so I can keep using bidslammer!


Posted Apr 01 2010 01:22 am by Gu***st

Mike,





Done deal I added a little credit for you.

Kind regards,





John D.


BidSlammer Customer Care
 


Posted Apr 01 2010 08:07 am by Gu***st

Thanks for the extra credit, my nephew has his birthday present now!





I was able to add credit myself today, so whatever fix you did seems to have worked.It appeared to be something to do with the security for that billing page.





Thanks again, big fan of your service.


Mike


Posted Apr 03 2010 10:01 pm by Gu***st

Mike,





Glad to hear everything worked out. Let us know if you need anything else.

Kind regards,





John D.


BidSlammer Customer Care
 


Posted Apr 03 2010 11:57 pm by Gu***st

You can keep the extra credit also. Thanks!


Posted Apr 05 2010 05:43 pm by Gu***st

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