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Grouping Issue

Posted: Apr 05 2010 07:00 PM

Hello,





I had an issue with a set of grouped bids today where a bid was set on both items, despite having won the first item. The auctions ended over two hours apart. Can you please look into the issue and let me know what happened.





Both item numbers are above. Please let me know what additional information you need.





thanks,


John Cotton


Posted Apr 05 2010 07:00 pm by Gu***st

Hello,





First of all, thank you for bringing this to our attention so quickly. We are investigating the problem right now and are working into the wee hours (literally) to fix it. This is an extremely important issue, and we appreciate your taking the time to inform us. Something has changed at eBay that caused the problem. We'll find it and fix it.

Kind regards,





John D.


BidSlammer Customer Care
 


Posted Apr 05 2010 10:19 pm by Gu***st

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