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Lost again but charged again as a win.

Posted: Apr 16 2010 10:39 PM

I did not win this item. The happy face shows another win. I won the one above and below this item on my bid screen but did not win this item. Please adjust. Why is this happening with this one vendor only? Just curious. Thanks.


Posted Apr 16 2010 10:39 pm by Gu***st

Hello,





I credited your account on that snipe. I have been looking for a pattern to this problem, ans I think I am on to something.





On the last two problem snipes our log file shows that your login information was not accepted properly when the snipe was placed. Those two items were also in the adult category.





The adult category requires a little different login procedure, and I suspect something has changed at eBay that is causing problems with sniping items in the adult category.





Does any of that sound probable to you?

Kind regards,





John D.


BidSlammer Customer Care
 


Posted Apr 17 2010 09:18 am by Gu***st

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