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missed snip

Posted: Apr 26 2010 08:57 PM

Hi,


I seem to have this problem often and on with bidslammer. Sometimes it just doesn't snipe for me. Can you find out why I missed this auction? It's pretty frustrating when I could just bid without using this service sometimes, but I'm relying on bidslammer to work.


-Thanks, Ron


Posted Apr 26 2010 08:57 pm by Gu***st

Hello,





I checked our log files and that snipe was placed. Here are the results:





18:44:02 (snipe placed)


18:44:11 (eBay response)


18:44:11 (auction ended)





This one was just a slow response from eBay. The auction ended before the your bid was accepted. Unfortunately, there is not a fix for lag. Your bid was placed well before the auction ended.





Lag is not a frequent issue. If you see another miss feel free to submit a ticket. We'll be happy to research it for you. There are many other reasons why a snipe can miss, even when the bid is placed on time.

Kind regards,





John D.


BidSlammer Customer Care
 


Posted Apr 27 2010 09:48 am by Gu***st

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