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snipe missed.

Posted: Apr 27 2010 04:52 PM

you claim that you won the item for me but you did not achieve this. You show me as the winner and have deducted a fee. this is not true. check it on ebay,. Please put the funds back and send me an explanation of what is happening.


YOU WILL NOTE I DONT USE YOU SO OFTEN. LOOK AT YOUR RECORDS ON MY ACCOUNT.AND THE NUMBER OF ERRORS. ITS RUBBISH !!!!!!


Posted Apr 27 2010 04:52 pm by Gu***st

Hello,





It looks like you changed your bid close to the end of the auction. Somewhere in that process our system incorrectly reported you as the winner. I will look into it further. Your account has been credited for that snipe.

Kind regards,





John D.


BidSlammer Customer Care
 


Posted Apr 27 2010 09:44 pm by Gu***st

OK john d. Have you gone somewhat insane at Bidslammer or what?


I noted that you credited me with $1 earlier but tonight when I placed a bid with you I noticed you had reversed that repayment and taken another doller as well ie a double deduction instead of a refund. Just what is going on?


Do you charge for every communication or just cant add up?


Very very disappointed with you.


Lets see what my current bib achieves.


Posted Apr 28 2010 03:53 pm by Gu***st

Carl,





I have taken no further action since I credited the dollar back to your account. I did not reverse a credit or charge you double. I honestly don't know what you are referring to.

Kind regards,





John D.


BidSlammer Customer Care
 


Posted Apr 28 2010 06:59 pm by Gu***st

Carl,





We added another dollar to your account as a courtesy.

Thank you for taking the time to write in, if you have any other questions, please be sure to let us know.





Cheers,





Jay


BidSlammer Customer Care
 


Posted Apr 28 2010 09:57 pm by Gu***st

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