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Discrepancy with Ebay

Posted: May 01 2010 09:24 AM

Hello: Bidslammer says I won item 350344215161 but Ebay does not reflect that. Can you please confirm. Eric


Posted May 01 2010 09:24 am by Gu***st

Hello,





I checked our log files and found an odd error message from eBay. Here was their response when the snipe was placed:





"Place a Bid


System Problem


Sorry, we are experiencing a technical problem. Please click the Back button of your browser and try again. "





We haven't seen that error message before so our system didn't know how to handle it, and decided you were the winner as your bid was higher. Unfortunately that was not the case. I credited your account for that snipe.

Kind regards,





John D.


BidSlammer Customer Care
 


Posted May 01 2010 07:56 pm by Gu***st

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