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never bid on item

Posted: May 04 2010 08:49 PM

alert title


ebay item #180500058504


ethnoduk (100.0%)


nycbluejeanbaby





2


userid bid date


You 16.99 05-04 16:43:35


3***r (2317) 2.99 05-04 16:43:34


3***r (2317) 2.99 05-01 23:47:15


2.99 16.99 3.50 USD 1 hour ago





bid slammer never placed bid for me on this item., thus i lost it....not very happy as i just upped my bid slammer amount and would like my $20.00 refunded


Posted May 04 2010 08:49 pm by Gu***st

Hello,





I checked our log files and we did place that snipe. Here are the results:





16:43:26 (snipe placed)


16:43:31 (eBay response - login in not accepted)


16:43:35 (auction ended)





eBay is not accepting your log in information. If you have changed your eBay password, you must update it in order for us to place a snipe for you. You can do that on the BidSlammer preferences page. Let me know if you have further questions.

Kind regards,





John D.


BidSlammer Customer Care
 


Posted May 05 2010 09:39 am by Gu***st

oh really.....??? FUNNY THE OTHER 2 BIDS YOU PLACED AFTER THAT WENT THRU AND WON!!!!!!!!!!! so explain THAT one.NOTHING WAS CHANGED I WANT A REFUND OF MY 20 DOLLARS WILL NEVER USE YOU AGAIN!@!!!!!!!!


Posted May 06 2010 01:50 am by Gu***st

Deb,





Please understand that we just the messenger in this case. We are just telling you what the error message says. Honest - we have no reason to misrepresent. If we missed a lot of snipes we look to the forum as there are usually several dozen. We have a really great success rate, don't worry, rest assured the servers are on the ball.

Thank you for taking the time to write in, if you have any other questions, please be sure to let us know.





Cheers,





Jay


BidSlammer Customer Care
 


Posted May 06 2010 01:52 am by Gu***st

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