BidSlammer Forum My BidSlammer Dashboard >>

BidSlammer Forums >> Help & Troubleshooting


Missed Snipe

Posted: May 07 2010 10:06 PM

The program missed a snipe and posted a message that said they couldn't determine the ending bid. The transaction is still in a pending state with a gray unhappy faced guy! Would you check on this...I lost the purchase.





Thanks,





D


Posted May 07 2010 10:06 pm by Gu***st

Hello,





I think this missed due to eBay maintenance, I will check and write you back. Quite frankly we need to have a check to make sure that it doesn't add a snipe in the first place.

Thank you for taking the time to write in, if you have any other questions, please be sure to let us know.





Cheers,





Jay


BidSlammer Customer Care
 


Posted May 07 2010 11:04 pm by Gu***st

Jay,





Thanks for the quick reply. I will await your research.


Posted May 07 2010 11:34 pm by Gu***st

Hello,





Yes it was in a maintenance ebay window. I just added a test, so that it will not even let you add the snipe in the first place AND as a backup it will at least place the bid before the window begins. I apologize for any inconvenience, but your email did result in a program change. Rest assured we're on top of things! ;-)

Thank you for taking the time to write in, if you have any other questions, please be sure to let us know.





Cheers,





Jay


BidSlammer Customer Care
 


Posted May 08 2010 01:02 am by Gu***st

Reply to this discussion


Sorry, only BidSlammer customers are allowed to post in the forum.   Join now

 



Join Now! Start winning items today.

© BidSlammer 2001-2020. All Rights Reserved.

Home | Help | FAQ | Screenshots | Blog | Contact Us
Collectors | BidSlammer API | Terms | Privacy | Site Map