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I am really upset with you guys missing this snipe and I could not access your web site for a half hour when I could access all the other web sites in the world. I just paid 20 more dollars to you guys so as not to miss this item. Your servers must be the cheapest in the world. Please refund all my money and I'll do my own sniping from NOW ON !!!!!!!!
You have been with us 10 years and you have suddenly disputed a charge as unauthorized / fraud, without even waiting for us to respond. We did place this snipe and our systems are running smoothly. If our site was down we would have a hundred complaints. Also, you missed because you did not satisfy buyer requirements on the auction -- this was not in any way our fault.
Thank you for trying our service.
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