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snipe didn't work

Posted: May 16 2010 11:58 PM

I had bid in for over $30 and the winning bid was $20.49. why didn't I win?


Posted May 16 2010 11:58 pm by Gu***st

Hello,





I checked our log files and that snipe was placed. Here are the results:





21:16:49 (snipe placed)


21:17:07 (eBay response)


21:17:02 (auction ended)





This one was just a slow response from eBay. The auction ended before the your bid was accepted. Unfortunately, there is not a fix for lag. Your bid was placed well before the auction ended.





Lag is not a frequent issue. If you see another miss feel free to submit a ticket. We'll be happy to research it for you. There are many other reasons why a snipe can miss, even when the bid is placed on time.

Kind regards,





John D.


BidSlammer Customer Care
 


Posted May 17 2010 09:34 am by Gu***st

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