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1-4 days ago snipes fine; today, failure

Posted: May 17 2010 08:21 PM

Hi, I don't see the explanation of why things didn't work, and I entered the snipe via SlamIt hours before end of auction. No password, etc. changes. What happened?


Thnks


Posted May 17 2010 08:21 pm by Gu***st

Hello,





I checked our log files and that snipe was placed. Here are the results:





18:02:19 (snipe placed)


18:02:47 (eBay response)


18:02:32 (auction ended)





This one was just a slow response from eBay. The auction ended before the your bid was accepted. Unfortunately, there is not a fix for lag. Your bid was placed well before the auction ended.





Lag is not a frequent issue. If you see another miss feel free to submit a ticket. We'll be happy to research it for you. There are many other reasons why a snipe can miss, even when the bid is placed on time.

Kind regards,





John D.


BidSlammer Customer Care
 


Posted May 17 2010 09:46 pm by Gu***st

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