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Account Balance for snipes

Posted: Feb 16 2009 02:53 PM

[b]BS Userid:[/b] Debrael

I recently noticed that there's quite a loss of the $ funds that were in my account for snipe use. When will you be restoring those funds to my account? Two of my previously posted snipes did not happen for eBay china Items 38009938411 and 380099384126. Was I charged for those snipes and then lost all the $ in my account at that time??? You may refer to Trouble Ticket # 3474 to see what has happened there. Please make remedy to restore my snipe credit ASAP. Thank you. Debrael


Posted Feb 16 2009 02:53 pm by Gu***st

Hello,



Sorry for any trouble on credit! In my opinion the conversion did not work fairly for you for some reason. I definitely added credit for you.



I hope you can forgive us for the surprise. We lowered our prices massively but it is hard to relay the true value. Some customers who paid $100 per month now pay $6. Our pricing changed (see the links posted). It was hard to find a solution for everyone. If you feel this balance was not adjusted correctly let us know, but we tried to be very careful. We also extended the expiration advertised in the user agreement. If you go by snipes won, or snipes executed, we wanted it to work out well (cheaper than before). We still continue our innovations. We want all our customers to be with us a long time!



Please let us know if you have any other questions, and thanks again for your business!



Kind regards,

BidSlammer Customer Care


Posted Feb 18 2009 12:35 am by Your Friendly BidSlammer Admin

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