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Expired funds

Posted:

[b]BS Userid:[/b] lazlo6969

I had almost $20 in my account and now it's expired? What the hell is this? I know I don't use your service often. but I do use it. You don't have an option for getting my funds returned and now you just take them. That's crap. I want my money back or the equivlent in snipes. Fix this.


Posted Feb 17 2009 06:39 am by Gu***st

Hello,



I added credit for you. You had $11 (not $20). I hope you can forgive us for the surprise. We lowered our prices massively but it is hard to relay the true value. We were using "bucks" which caused confusion related to real money, which it wasn'. Some customers who paid $100 per month now pay $6. Our pricing changed (see the links posted). It was hard to find a solution for everyone. If you feel this balance was not adjusted correctly let us know, but we tried to be very careful. We also extended the expiration advertised in the user agreement. If you go by snipes won, or snipes executed, we wanted it to work out well (cheaper than before). We still continue our innovations. We want all our customers to be with us a long time!



Please let us know if you have any other questions, and thanks again for your business!



Kind regards,

BidSlammer Customer Care


Posted Feb 18 2009 12:39 am by Your Friendly BidSlammer Admin

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