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expired bucks

Posted: Feb 18 2009 02:48 AM

[b]BS Userid:[/b] sjhsleeper

I had purchased extra snipe bucks during a 2 for 1 special. I have recommended this site to many friends. I have also tried other sites/programs. I have not used my snipe bucks but was surprised to find on my visit tonight that they have expired! I see where this is in the terms of service agreement. Unfortunately I was unaware of this feature. Please consider reinstating these monies. If you do so I will most certainly avail myself of them. I seem to remember purchasing $50 worth of snipe bucks and receiving $100 in actual online dollars in the 2 for 1 special. Thank you for your consideration.



Mark Stewart


Posted Feb 18 2009 02:48 am by Gu***st

Hello,



Sorry for any trouble on credit! In my opinion the conversion did not work fairly for you for some reason. I definitely added credit for you.



I hope you can forgive us for the surprise. We lowered our prices massively but it is hard to relay the true value. We were using "bucks" which caused confusion related to real money, which it wasn'. Some customers who paid $100 per month now pay $6. Our pricing changed (see the links posted). It was hard to find a solution for everyone. If you feel this balance was not adjusted correctly let us know, but we tried to be very careful. We also extended the expiration advertised in the user agreement. If you go by snipes won, or snipes executed, we wanted it to work out well (cheaper than before). We still continue our innovations. We want all our customers to be with us a long time!



Please let us know if you have any other questions, and thanks again for your business!



Kind regards,

BidSlammer Customer Care


Posted Feb 18 2009 04:00 am by Your Friendly BidSlammer Admin

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