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Adding credits error

Posted: Aug 19 2010 07:17 PM

On August 8, in response to your Double Bucks promotion, I used paypal sending you $10 in return for $20 in additional credits. (see below) Only $10 was credited to my account. Please correct ASAP or I will contact PayPal. BTW the Support tab at your website does not work.





Larry Jones


____________________________________________________________


Aug 8, 2010 13:51:20 PDT


Transaction ID: 34T722027Y014012T





Hello Lawrence Jones,





You sent a payment of $10.00 USD to BidSlammer, Inc. ([edited])





It may take a few moments for this transaction to appear in your account.


________________________________________


Merchant


BidSlammer, Inc.


[edited] Instructions to merchant


You haven't entered any instructions.





Description Unit price Qty Amount


Add $10 balance (+ $10 free) non-expiring $10.00 USD 1 $10.00 USD





Subtotal $10.00 USD


Total $10.00 USD


Payment $10.00 USD


Charge will appear on your credit card statement as "PAYPAL *BIDSLAMMER"


Payment sent to [edited]


Posted Aug 19 2010 07:17 pm by Gu***st

Hello,





It's not a problem... there are two links in the email and one of them was the bonus link. Several users have written asking for the gross-up and we of course are gladly obliging.





Thanks -


BidSlammer support


Posted Aug 19 2010 07:25 pm by Gu***st

Fine.


Posted Aug 19 2010 07:37 pm by Gu***st

Larry,





Where is the broken support tab that you are referring to? Thanks!


Posted Aug 19 2010 07:41 pm by Gu***st

When I login and go to my Home page, the tabs at the top of the page include one that reads: Support Center. When I click on it, I get an error message :





Server not found


Firefox can't find the server at support.bidslammer.com





Tried this several times always with the same result.


Posted Aug 19 2010 08:00 pm by Gu***st

Thank you! I fixed the links. It should be "community.bidslammer.com"


Posted Aug 21 2010 09:51 pm by Gu***st

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