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Missed Snipe

Posted: Aug 25 2010 08:26 AM

Can you advise why a bid was not placed on this? I've been searching for over a year for this particular guitar at a price I could afford and should have won. I read all of the articles on your site about why one might have this problem and none of the criteria apply to me. I'm very displeased.


Posted Aug 25 2010 08:26 am by Gu***st

Hello,





I checked our log files and that snipe was placed. Here are the results:





snipePlacedAt: 2010-08-25 03:13:34


Snipe finished: 2010-08-25 03:15:03





This one was just a slow response from eBay. The auction ended before the your bid was accepted. Unfortunately, there is not a fix for lag. Your bid was placed well before the auction ended.





Lag is not a frequent issue. If you see another miss feel free to submit a ticket. We'll be happy to research it for you. There are many other reasons why a snipe can miss, even when the bid is placed on time.

Thank you for taking the time to write in, if you have any other questions, please be sure to let us know.





Cheers,





Jay


BidSlammer Customer Care
 


Posted Aug 28 2010 03:07 pm by Gu***st

Is there any way to have my account balance refunded and close my account?


Posted Aug 31 2010 04:28 pm by Gu***st

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