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Snipe won first item and second item too

Posted: Sep 07 2010 03:04 PM

It's urgent: I set up a group of snipes. Bidslammer did not think it had won the first item so it went on and bid for the second item and won it.


However, EBay allowed the first item to be won by bidslammer. I now have two identical phones from two different sellers! Help!


Please advise me on why this has happened. I thought Bidslammer knew correctly if it had won an item or missed it. What shall I do now - will I have to buy two items? I risk getting negative feedback here.


Thanks, Rog


PS This is the second try to send this message. The screen shots I attached to show you t=what happened were too big and I list my fierst message.


Posted Sep 07 2010 03:04 pm by Gu***st

Hello,





I apologize for any confusion. we actually fired double snipes for you to account for the Change of daylight savings time. Therefore one of them fired and overwrote the message from the other one. In many situations, it gave the impression that the bid was lost when won or vice versa. I will look at your particular situation and see, but everyone I have looked at so far falls in this category. Again I am truly sorry for the confusion.





To eliminate any confusion you can delete and re-add the snipe to be sure.


Posted Nov 10 2010 10:19 am by Gu***st

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