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I've tried on several occassions to add funds to my account. After I have entered all my credit card info it goes to an error screen saying possible reasons are trouble with your server. Ultimately I am unable to add funds and you're losing business.
Posted Sep 19 2010 09:47 am
by Gu***st
Hi,
Unless I have the exact error, I'm not sure what to do. Are you getting a secure dialog? You can accept the dialog.
This web ticket is only available through you and I, with a secure key, so you can give me the information here and I can try to see what is going on. I need card number, expiration, security code, and zip code. I will delete it from the ticket promptly after I get it.