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It says I won and I didn't

Posted: Sep 26 2010 03:28 AM

On my snipe page it says I won the item, however according to ebay I did not. I does not even show my bid. I put my max price on the snipe as $120 and the auction ended for $107.50 why did my bid not count? and why does it say that I won on my snipe page?

Posted Sep 26 2010 03:28 am by Gu***st

Sorry for the late reply, I thought I had replied. We normally respond in hours. I wanted to offer you a free (penny) tshirt for that error. It was off the page. The link is at the bottom.

It appears that there is indeed a mismatch on who eBay reports as a win (i.e. the true winner), and what our site reports.

The explanation is that this is a situation that very rarely happens. We placed our snipe and recorded the winning bidder. But then, someone came in and manually placed a bid with a substantially different high amount.

Posted Oct 21 2010 02:22 pm by Gu***st

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