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Incorrect Credit

Posted: Oct 09 2010 04:59 PM

On 8/8/2010 I took up on the offer for Double Bucks detailed in its 8/7/2010 email. Unfortunately I only received $20 credit instead of $40. Can you please adjust my account to reflect an additional $20. I tried to attach my paypal receipt as a 12 kb pdf and received an error.

I reported this immediately but a ticket was apparently not created.

Thanks, Steve

Posted Oct 09 2010 04:59 pm by Gu***st


Yes we can double it for you. No worries.

Sorry for the late reply, I thought I had replied. We normally respond in hours. I wanted to offer you a free (penny) tshirt for that error. It was off the page. The link is at the bottom. Sorry about that, truly. We are using a new rev of the help system now.

Posted Oct 21 2010 02:40 pm by Gu***st

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