2$ charged to my acct and i did not win item. refund monies please or contact at [edited]

Sorry for the late reply, I thought I had replied. We normally respond in hours.






It appears that there is indeed a mismatch on who eBay reports as a win (i.e. the true winner), and what our site reports.





The explanation is that this is a situation that very rarely happens. We placed our snipe and recorded the winning bidder. But then, someone came in and manually placed a bid with a substantially different high amount.






We'll need to correct the system to account for that situation. Meanwhile we will issue credit where it was due ($2).

sorry but you are wrong. nobody won the auction. it did not sell period as there were no bids recorded on that particular auction. my snipe simply didnt make it. thanx for the refund though.

Hello,





Nope, we placed the snipe - it didn't go through because you over bid on a Buy It now auction. eBay returned: "Your maximum bid is above or equal to the Buy It Now price."





This is discussed here, search for "buy it now."





http://community.bidslammer.com/bulletproof-your-account/bullet-proof-your-snipe-account/





Kind regards


Jay