I was disappointed to see your claim that I lost two recent auctions because of a lag on eBay's part. Actually, that was incorrect because I won one of the items. I'm looking at it right now on my desk. The fact you don't know whether I won or not makes we wonder about your reliability.





I have an important auction coming up Thursday night, 10/14/10, at 9:06 p.m. EDT. I have just one question: Have you solved this so-called eBay lag issue, or should I just skip using your service and place the bid myself?





Please respond within 24 hours, because no response will mean I can't rely on you. Paul Rau

I truly apologize, it just came to my attention that this ticket was here. We always respond within hours, but on the new launch some of them were off the page. I truly apologize for this.





We aren't having any issues with lag, actually ,but I can investigate any item.





I do not mean to add insult to injury, but if you like we can give you the penny t-shirt offer:





http://www.bidslammer.com/tshirts/





Also if you still have an outstanding issue please reply and we will respond within a couple of hours.





I hope this won't affect your impression of our service, we are known for our high level of support and it was simply my human error. ;)





Kind regards


BidSlammer