ebay item #160489651180 was won by using Bidslammer without any problems. But, Bidslammer reports I lost for more than one reason. This is he secnod time this sort of thing has happened. I'm scratching my head. I won but Bidslamer says I didn't.

Sorry for the late reply, I thought I had replied. We normally respond in hours.






It appears that there is indeed a mismatch on who eBay reports as a win (i.e. the true winner), and what our site reports.





The explanation is that this is a situation that very rarely happens. We placed our snipe and recorded the winning bidder. But then, someone came in and manually placed a bid with a substantially different high amount.






We'll need to correct the system to account for that situation. Meanwhile we will issue credit where it was due.

Jayslam,


Thank You for your investigation and reply.


I wanted you to know that something occurred that might need your tweaking. I'm not unhappy since I won. Bidslammer didn't disappoint me. But, as you say, there is a diff about who is reported as the winner.


Whenever, I talk to others about needing a snip I always tell they should use "Bidslammer". Its a no-brainer.


Again, Thank Yuo, for your help.


Oh, and, yes, this ticket is closed.