I use Mozilla with xp that is the reason i have not ever sniped because I could not figure out how to get it to add. I've spent time going over all the searches and no luck to find anything addressing this issue. Can you tell me what to do?

Hello,





I truly apologize for the late reply here. We moved to a new help systemIn this ticket got left behind. This was my fault personally, I take responsibility for it as it is not how we usually do things around here. Remind me to send you some promo items when we're done with this exchange.





We've moved to ZenDesk just like Google, Netflix, and other companies that are serious about customer service. For one thing, ZenDesk does all the e-mail sending from their SMTP servers.





You can now:


1. open support tickets directly by email


2. never have to log in


3. keep track of ALL your tickets





As for the problem you reported, can you see if it works on Firefox? I'll stick with you until it works perfectly.