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You show I won, but I did not

Posted: Dec 02 2010 11:16 PM

In BidSlammer, it shows that I won the above item, but on the item listing, it shows that there were no bids. What happened to my bid? Thanks.


Posted Dec 02 2010 11:16 pm by Gu***st

This ticket is shown as "resolved" but I never received a response. Thanks.


Posted Feb 08 2011 11:57 pm by Gu***st

Hi,





Our log appears to have incorrectly reported this snipe somehow. Generally, this only happens when there is a delay from eBay in getting the response on the actual high bidder information. I have credited your account for this snipe and I'm sorry for any surprise or confusion this caused.





Please note that this was a unique situation and it is not a reflection on the sniping accuracy.

Thank you for taking the time to write in, if you have any other questions, please be sure to let us know.





Cheers,





Jay


BidSlammer Customer Care
 


Posted Feb 09 2011 08:17 pm by Gu***st

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