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New Pricing

Posted: Feb 20 2009 09:43 PM

[b]BS Userid:[/b] haldog69

[b]eBay Item No.:[/b] N/A

Hello,



I am a very casual ebay shopper and bidslammer customer. I jumped on a 2-for-1 bidslammer deal in August of 2008 and had $40 worth of bidslammer bucks. Since then I have won no more than 8 auctions, none exceeding $20. I believe that I had approximately $30 left in the account. I logged in today to find 13 single use bidslammer credits. Based on the calculation of the new credits, I think that I should have in the neighborhood of 30 credits. I cannot recall my balance or the fee structure prior to the new pricing convention. Please send me a detailed explanation of how I arrived at my current account status.

Thank you,

Hal Davis


Posted Feb 20 2009 09:43 pm by Gu***st

Hello,



Sorry for any trouble on credit! In my opinion the conversion did not work fairly for you for some reason. I definitely added credit for you.



I assume you read the "new pricing" post on your main home page. I hope you can forgive us for the surprise. We lowered our prices massively but it is hard to relay the true value. We were using "bucks" which caused confusion related to real money, which it wasn'. Some customers who paid $100 per month now pay $6. Our pricing changed (see the links posted). It was hard to find a solution for everyone. If you feel this balance was not adjusted correctly let us know, but we tried to be very careful. We also extended the expiration advertised in the user agreement. If you go by snipes won, or snipes executed, we wanted it to work out well (cheaper than before). We still continue our innovations. We want all our customers to be with us a long time!



Please let us know if you have any other questions, and thanks again for your business!



Kind regards,

BidSlammer Customer Care


Posted Feb 21 2009 11:31 pm by Your Friendly BidSlammer Admin

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