I just purchased $20 worth of credits using my Amex. The confirmation page came up as a blank white page and my account does not reflect my purchase. I need to place a bid on an item and I have no credits available. I don't want to make another credit card transaction on top of the one that failed. Please respond promptly.

Hello??? Is anyone working on this ticket?

I truly apologize for the late reply here. We moved to a new help system and a few were left behind. (The duplicates don't show). This was my fault personally, I take responsibility for it as it is not how we usually do things around here. Remind me to send you some promo items (e.g. tshirt) when we're done with this exchange.





I see you got it added ok, so let me know. Thanks.

Out of necessity, I had to put through the second charge for $20. I'm hoping my statement only shows the $20 charge that I was credited for on bidslammer.





If you would like to send me a promo shirt, my size is large.





Thanks for getting back to me. Mistakes happen.

Yes that's correct, the charge didn't go through the first time.





We sent you the tshirt direct link by email, hope you had a good new year. We have to use paypal to get the registered ship address.

I picked out a shirt: Son of Anarchy Large. Now what do I do?

Ken,





Use the link we sent you in email. http://www.bidslammer.com/tshirts