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cannot log in

Posted: Dec 19 2010 03:36 PM

have great difficulty logging in..have changed password,tried other i.d's nothing is working

Posted Dec 19 2010 03:36 pm by Gu***st


I assume you can still accesss your old email address, so...

If you are having trouble logging in? Generally this is due to a customer who has done a Microsoft Windows Update and the security settings on their computer changed.

Try setting the security to "Medium". Also make sure are on your allowed list of sites.

Also, you can use the mail-password feature which is located on the login page. We find this resolves the issue 99% of the time.

Login page:

If you used the mail-password feature already, and are still having trouble, this is definitely browser-related. The problem is solvable. Just use our FAQ link I post

ed below, for "I cannot log in", and follow all of the suggestions there. You may need to change your security settings or simply clear your cookies.

Thank you for writing, let me know if I can help further. We are glad to help.

Thank you for taking the time to write in, if you have any other questions, please be sure to let us know.



BidSlammer Customer Care

Posted Dec 20 2010 10:01 am by Gu***st

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