BidSlammer Forum My BidSlammer Dashboard >>

BidSlammer Forums >> Help & Troubleshooting


Shows I won, but I didn't

Posted: Jan 27 2011 03:10 PM

Hi there. According to bidslammer, my bid went through and it shows that i was the only bidder. However, according to the seller, I was NOT the winning bidder and there was only one bid on the item. I'm very confused. The seller said that the winning bidder has already paid for the item and my paypal account doesn't show that i was the one who paid for this item. I can only conclude that I was NOT the winning bidder. Could I please be credited the snipe fee? Thank you.


Posted Jan 27 2011 03:10 pm by Gu***st

Hello,





Our log appears to have incorrectly reported this snipe somehow. Generally, this only happens when there is a delay from eBay in getting the response on the actual high bidder information. I have credited your account for this snipe and I'm sorry for any surprise or confusion this caused.





Please note that this was a unique situation and it is not a reflection on the sniping accuracy.


Posted Feb 02 2011 01:20 pm by Gu***st

Reply to this discussion


Sorry, only BidSlammer customers are allowed to post in the forum.   Join now

 



Join Now! Start winning items today.

© BidSlammer 2001-2021. All Rights Reserved.

Home | Help | FAQ | Screenshots | Blog | Community | Contact Us
Collectors | BidSlammer API | Terms | Privacy | Site Map