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On review of my account I noticed that you had me listed as a "win" on the referenced auction. I didn't win this auction, unfortunately. Sorry for the delay in letting you know, I've been waiting for this ornament to come from Portugal but finally was told that I didn't have the high bid. When I checked the auction (over 2 months old), I realized that the seller was right, I wasn't the high bid. Can you change your records and refund your fee. Thanks in advance.
Posted Feb 14 2011 09:40 am
by Gu***st
Hello,
Our log appears to have incorrectly reported this snipe somehow. Generally, this only happens when the seller changes the duration of the listing. I will credit your account for this snipe and I'm sorry for any surprise or confusion this caused.
Please note that this was a unique situation and it is not a reflection on the sniping accuracy.
Posted Feb 15 2011 12:35 am
by Gu***st
thanks, as usual you're terrific. I'm certainly not concerned about BidSlammer, your service is amazing. I was just a bit disappointed that I didn't win that auction....