On review of my account I noticed that you had me listed as a "win" on the referenced auction. I didn't win this auction, unfortunately. Sorry for the delay in letting you know, I've been waiting for this ornament to come from Portugal but finally was told that I didn't have the high bid. When I checked the auction (over 2 months old), I realized that the seller was right, I wasn't the high bid. Can you change your records and refund your fee. Thanks in advance.

Hello,





Our log appears to have incorrectly reported this snipe somehow. Generally, this only happens when the seller changes the duration of the listing. I will credit your account for this snipe and I'm sorry for any surprise or confusion this caused.





Please note that this was a unique situation and it is not a reflection on the sniping accuracy.

thanks, as usual you're terrific. I'm certainly not concerned about BidSlammer, your service is amazing. I was just a bit disappointed that I didn't win that auction....