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item went for lower than my snipe amount

Posted: Mar 02 2011 01:12 AM

I placed a snipe for $356.76, but the auction closed at $326. BidSlammer shows I won, but Ebay doesn't even show that I bid. According to Ebay, someone else won this item for $50 less than my bid.


Posted Mar 02 2011 01:12 am by Gu***st

Hello,





We placed this bid on time, actually. The seller changed the duration or ended the auction early. The reason I say that is because the snipe was executed at the promised time, but the auction was already over.





Of course we do provide credit in this situation. I'll apply it, sorry for any confusion this caused - but we are not allowed to constantly refresh and therefore cannot detect this situation.

Thank you for taking the time to write in, if you have any other questions, please be sure to let us know.





Cheers,





Jay


BidSlammer Customer Care
 


Posted Mar 02 2011 01:14 am by Gu***st

Thank you for the explanation, and for crediting the snipe amount. I figured there was a reasonable explanation, but I couldn't figure it out. :)


Posted Mar 02 2011 10:21 am by Gu***st

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