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My snipe didn't make it to sBay. No bid shows on the eBay auction but my snipe of $91.99 max would have won the auction since the winning bid was $86.00.
Why does my Snipe account show as a win but eBay doesn't record any bid from me?
I really wanted that item.
Lat me know what happened and what is being done to correct it.
Best Regards,
Chuck
Posted Mar 03 2011 08:34 am
by Gu***st
Hello,
Credit will be issued if there was a mistaken charge. We posted a message on everyone's home dashboard. Details are there. Thanks for your business and please write back if you have any questions whatsoever.
Posted Mar 03 2011 10:45 am
by Gu***st
THe snipe was this morning; not on 01 or 02 Mar.
The dashboard message didn't pertain to my problem time.
TEKTRONIX S53 TRIGGER RECOGNIZER SAMPLING HEAD PLU
If you believe this problem is part of the original, then there is still a "bug" in your system.
Please advise.
Posted Mar 03 2011 11:17 am
by Gu***st
Hello,
We posted a new update. Here is the link and I pasted the message below. Please note that all snipes are functioning properly at this time and no re-submissions need to be done.
We released a set of changes, but eBay has continued to make changes to their form submissions.
Update: March 4, 1:00am PST
Our software has been re-written to accomodate the eBay changes. We apologize for any surprise or confusion this caused. We will be issuing credit Thursday evening and sending e-mail to that effect. Please contact us for any questions.