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Snipe didn't register

Posted: Mar 03 2011 08:34 AM

My snipe didn't make it to sBay. No bid shows on the eBay auction but my snipe of $91.99 max would have won the auction since the winning bid was $86.00.


Why does my Snipe account show as a win but eBay doesn't record any bid from me?





I really wanted that item.





Lat me know what happened and what is being done to correct it.





Best Regards,





Chuck


Posted Mar 03 2011 08:34 am by Gu***st

Hello,





Credit will be issued if there was a mistaken charge. We posted a message on everyone's home dashboard. Details are there. Thanks for your business and please write back if you have any questions whatsoever.


Posted Mar 03 2011 10:45 am by Gu***st

THe snipe was this morning; not on 01 or 02 Mar.


The dashboard message didn't pertain to my problem time.





TEKTRONIX S53 TRIGGER RECOGNIZER SAMPLING HEAD PLU


ebay item #260742880542


Snipe execution time: 23:05:42 03Mar11





If you believe this problem is part of the original, then there is still a "bug" in your system.





Please advise.


Posted Mar 03 2011 11:17 am by Gu***st

Hello,





We posted a new update. Here is the link and I pasted the message below. Please note that all snipes are functioning properly at this time and no re-submissions need to be done.





http://bidslammer.com/user/ (new update posted)





March 3, 11:50pm PST





We released a set of changes, but eBay has continued to make changes to their form submissions.





Update: March 4, 1:00am PST





Our software has been re-written to accomodate the eBay changes. We apologize for any surprise or confusion this caused. We will be issuing credit Thursday evening and sending e-mail to that effect. Please contact us for any questions.


Posted Mar 03 2011 11:51 pm by Gu***st

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